Privacy Policy

This privacy policy will explain how our organization uses the personal data we collect from you when you use our website.

Topics:

  • What data do we collect?
  • How do we collect your data?
  • How will we use your data?
  • How do we store your data?
  • Marketing
  • What are your data protection rights?
  • What are cookies?
  • How do we use cookies?
  • What types of cookies do we use?
  • How to manage your cookies
  • Privacy policies of other websites
  • Changes to our privacy policy
  • How to contact us
  • How to contact the appropriate authorities

What data do we collect?

be braver Ltd collects the following data:

  • Personal identification information (Name, email address, phone number, etc.)
  • IP Addresses (anonymised)
  • Marketing preferences

How do we collect your data?

You directly provide be braver Ltd with most of the data we collect. We collect data and process data when you:

  • Register online or place an order for any of our products or services.
  • Voluntarily complete a customer survey or provide feedback on any of our message boards or via email.
  • Use or view our website via your browser’s cookies.
  • Matomo web analytics (Traffic analysis)

be braver Ltd may also receive your data indirectly from the following sources:

  • Credit reference agencies
  • Cybersecurity protection information

How will we use your data?

be braver Ltd collects your data so that we can:

  • Process your order and manage your account.
  • Email you with information on other products and services we think you might like.

If you agree, be braver Ltd will share your data with our partner companies so that they may offer you their products and services.

  • N2 Collective Ltd
  • Horley Marketing Ltd

When be braver Ltd processes your order, it may send your data to, and also use the resulting information from, credit reference agencies to prevent fraudulent purchases.

How do we store your data?

be braver Ltd securely stores your data with our tenancy at Microsoft Office 365 in the UK cloud.

be braver Ltd will keep your contact information indefinitely unless you tell us to remove it from our contacts book. Additional data pertaining to services provided, billing and communication are retained for legal and financial use for up to 10 years.

Marketing

be braver Ltd will ask you whether you like to receive information about our products and services of ours that we think you might like, as well as those of our partner companies:

  • N2 Collective Ltd
  • Horley Marketing Ltd

If you have agreed to receive marketing, you may always opt-out at a later date.

You have the right at any time to stop be braver Ltd from contacting you for marketing purposes or giving your data to other members of the be braver Ltd partnering companies.

What are your data protection rights?

be braver Ltd would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

The right to access – You have the right to request be braver Ltd for copies of your personal data. We may charge you a small fee for this service.

The right to rectification – You have the right to request that be braver Ltd correct any information you believe is inaccurate. You also have the right to request be braver Ltd to complete the information you believe is incomplete.

The right to erasure – You have the right to request that be braver Ltd erase your personal data, under certain conditions.

The right to restrict processing – You have the right to request that be braver Ltd restrict the processing of your personal data, under certain conditions.

The right to object to processing – You have the right to object to be braver Ltd ’s processing of your personal data, under certain conditions.

The right to data portability – You have the right to request that be braver Ltd transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email:

Call us at: +44 1908 464 198

Or write to us: 19 Simpson Road, Milton Keynes, MK2 2DE, UK

Cookies

Since late 2022, we no longer use cookies on our website and have switched to cookie-less web analytics from Matomo.

Please note that other websites, for example, our customer portal, may still employ cookies if you tell it to remember your login details.

Privacy policies of other websites

The be braver Ltd website contains links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.

How to contact us

If you have any questions about be braver Ltd ’s privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.

Email us at: hello@bebravernow.com

Call us: +44 (0)1908 464 198

Or write to us at: be braver Ltd, 19 Simpson Road, Milton Keynes, MK2 2DE, UK

How to contact the appropriate authority

Should you wish to report a complaint or if you feel that be braver Ltd has not addressed your concern in a satisfactory manner, you may contact the Information Commissioner’s Office.

Changes to this Policy

Please consider subscribing to receive updates when this policy changes (non-marketing mailing list).

Change log

  1. Version 2023A – Updated 27 January 2023, changed cookie notice
  2. Version 2020B – Updated 17 August 2020
  3. Version 2020A – First released 7 December 2018 and updated on 13 August 2020 in its current format only